Customer Support

Have a question?

Before getting in touch, please have a look at our FAQ for answers to just about every question that you can think of. Visit it here: FAQ

Simply find the item on the site and click on the “Contact the Maker” button to directly message the people who make it.

Simply find the item on the site and click on the “Ask A Question” button to ask the seller your question.

Please use the form below or email support@bettergettothemarket.com to send us a message and we’ll reply as soon as possible.

Need help with an order?

Contact the seller who sold the items. You can do this by following these steps:

  1. Go to the Orders page
  2. Click on the order to view the details
  3. Click on the Contact Seller button to send the seller a message

Please allow the seller 48 hours to reply. If after this time they have not been in touch please contact us directly.

First Name:

Last Name:

E-mail Address:

Telephone:

How can we help you?